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Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.

The second-hand shopping app has revised its size classifications for women's and children's clothes but did not contact every member regarding the update.

Social Media Backlash

Many shoppers and sellers are expressing on platforms claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification.

The platform stated the updated approach better aligns with similar services.

They have suggested members to check their listings and adjust the sizing manually when needed, resulting in member annoyance.

Sizing System Modifications

Earlier, the measurements included a single numeric size and a letter, for instance S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.

In some cases, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.

User Stories

A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

Another user, from Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as larger sizing 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.

Necessary Adjustments

Another shopper, from Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".

"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she stated.

Platform Context

The app has more than 100 million members, with 18 million British users.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, Vinted reversed a change to its shipping options after backlash from users.